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Welcome to Bank of America in Frisco, TX, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Br... read more
4190 Legacy Dr, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
The current rating of this location says it all. Please avoid going to this branch. I'm not sure if it's the lack of training or unwillingness to help customers. I booked an appointment to update my address. Even without verifying my details or checking my account, I was sent back and asked to come at a later date.
I called several times over several days and they did not pick up the phone once. A lot of reviews are confirming this issue
awful location. i’ve been using BOA for personal, business, and as a merrill preferred customer for a while, i have never been to branch this bad. Manager was unhelpful, talked to me like i didn’t understand anything, and in turn did not help with what I came in for. Something that other locations have no problem doing. Highly recommend avoiding this location at all possible. (If you need banking help you should drive to the location on Preston and Lebanon where they actually care.)
DON’T COME HERE, ESPECIALLY “NON-CUSTOMERS!!!” Worse banking experience EVER! Unheard of “protocol and procedures.” Had a check that was issued from BANK OF AMERICA that had two names on it (both parties present) but was told it couldn’t be cash as it was a “manager exception.” Mind you the check was only $750!? If concerned the check was fraudulent, could you not verify the check on YOUR system!? Lack of knowledge is clearly evident. AVOID AT ALL COST!
Bank of America Financial Center has a 2.1 star rating with 51 reviews.
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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