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173 Elm St, Westfield, NJ, 07090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a great experience with this bank recently, and spoke with Donovan who was attentive, patient and very helpful with all of my questions. I was provided excellent service, and I would highly recommend this location!
Staff on site still did not wanted to help. Instead send me to another bank to do what they could do.
I met with Edwin A. Ruiz of Merrill Lynch Office located within the branch, Elm Street, Westfield, Nj. He is truly a patient, knowledgeable representative. Edwin took the time to help me get the information I needed. He educated me on the investment opportunities with him/BOA/Merrill Lynch. Edwin also leant his empathetic ear to listen to my journey of navigating estate/inheritance issues in the financial area. He gave me some guidance and advice to engage with tax specialists and estate attorneys.
It used to be a good branch, but since the latest staff rotation, they have been incompetent and understaffed. They literally call the BofA Call Center to answer your question. Might as well skip the trip and call the help center by yourself. If you need a teller at the counter, good luck, and plan some time.
Horribly understaffed. With just one teller at the counter, you'll wait in line forever.
Bank of America Financial Center has a 3 star rating with 29 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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