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15060 Kensington Park Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a very unpleasant experience at this Bank of America branch today. I only needed help updating my account information, but the employee who spoke with me was rude and unhelpful. He did not wear a name tag and showed no interest in assisting me or finding a solution. Customer service should be supportive, especially for simple requests. This experience seriously damaged my trust in this branch
Vivian was excellent and explained everything very patiently.
DANIELI TYSEL me ayudó bastante con mi CUENTA también me ayudó ah abrir mi cuenta de ahorros y fue en todo momento amable y cualquier duda que tenía me la respondía muy amable y los papeles me los enombro cada uno para que no me fuera a confundir excelente trato me llevó de esta sucursal!!!
Danieli is the best banker I've had. She was instantly helpful as soon as I walked in. With her help I was able to open 3 accounts with super ease.
Danieli and the other lady working were extremely rude and have so much attitude. Short staffed and did not want to help besides doing withdraws, which atm’s outside do. I don’t recommend coming here if you want to get assistance in anyway. Don’t be fooled by the 4.0 rating.
Bank of America Financial Center has a 3.9 star rating with 78 reviews.
Bank of America Financial Center is open now. It will close at 6:00 p.m.
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