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Bank of America Financial Center
- Banks
- Charlotte, NC
About this business
Location details
9923 Rea Rd, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very poor customer service at this Bank of America branch. I visited Friday around 4:30 PM, and there was only one teller available. When I asked a simple question about checks, the teller responded in a rude and dismissive way, saying they’ve ‘never done that’ and that if they did, it was ‘20 years ago,’ and laughed while saying it. The interaction felt unprofessional and unnecessary.
I love working with this branch! Preeti was so helpful and helped me stand up accounts holistically and with ease. She's so great. I also love working with Elsa!
Bank of America has been the worst bank I’ve ever dealt with when it comes to fraud protection. Thousands of dollars were stolen from my account the day after Christmas, and weeks later I still have not received a credit. Communication has been terrible, the process has been painfully slow, and the corporate office has been completely unhelpful. I have been a customer for over 20 years, and after this experience I will absolutely be switching to a local bank where I’m treated like a customer, not just a number. If your money... read more
This location seems to be understaffed and when you do get service, it is slow. The Waverly location seems to be much better run, so we will be using that branch instead.
So we brought in rolled coins to this branch along with loose coins (dollar coins) that I did not have enough of to make a roll of them (25 coins per roll). The teller accepted the rolled coins as expected but told us that she would not accept the ~$20 in $1 coins that I brought in. You can’t even accept legal-tender coins that I did not have enough to make a roll of!? Plus this bank is very unprofessional and unfriendly. Bottom line, We are getting ready to close our accounts and moving elsewhere.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.5 star rating with 61 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 1:00 p.m.
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