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Bank of America Financial Center

2.4

About this business

Location details

368 George W Liles Pkwy NW, Concord, NC, 28027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.477 reviews
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Tammy Walters's profile image
Tammy Walters 
on Google
2 months ago

I have been calling two Bank of America in Concord. No one can answer a phone. I’ve tried to make an appointment with both banks. No appointments are available, and I went three weeks out so I’m getting ready to Close my account!! 

Apple Jones's profile image
Apple Jones 
on Google
4 months ago

This morning I went into the bank very very unhappy with mail I received! BUT when I walked into the bank I was greeted with a warm hello how can I help you by Donovan G. After reading my letter he asked me to walk to his office. After a moment he stated he will be back. When he returned Rachel W (office manager) was with him. She explained to me what happened and how the issue can be fixed. They both waited for the other party to arrive and fixed the issue with such grace and respect. I thank you Rachel W and Donovan G 

Dan A.'s profile image
Dan A. 
on Google
4 months ago
Ana Mira's profile image
Ana Mira 
on Google
5 months ago

I have been a loyal Bank of America customer since 2018. On May 6, 2025, I had a 1:30 p.m. appointment to have a work-related document notarized at your branch located at 368 George W. Liles Parkway in Concord, North Carolina (Branch #NC2-317-01-01). I arrived early at 1:15 p.m. and was approached by Senior Banker Milton McCrea, who failed to introduce himself and greeted me in an abrupt and condescending tone, asking, “Is your appointment at 1 pm or 1:30 pm?” McCrea proceeded to treat me dismissively throughout the interact... read more

D T's profile image
D T 
on Google
a year ago

They do not answer the phones and blame it on business within the branch. However, when I went to the branch in person all personnel was available and sitting right next to phones. Called for 3 hours straight intermittently. Nothing but excuses all around. 

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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.4 star rating with 77 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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