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6425 Albemarle Rd, Charlotte, NC, 28212, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
On September 10, 2025 Wednesday I went to Bank of America located at 6825 Albermarle Road here in Charlotte, NC I went there too cash a check. Usually, I take a picture of the check and then deposit it. Since , I was in the area I decided to go inside of my institution. Upon entering and approaching the bank teller, I gave her the check to cash along with my DL . She proceeded then , to asked if I had an account. “ My response was I did” I entered my banking debit or credit card for proper identification per protocol ! She n... read more
There wasn’t even one customer in the lobby yet the receptionist told me I can’t get help with setting the pin on my card because they were busy. She suggested I try a different location… & to think I’ve been a BOA customer for more than 15 years. What kind of customer service is that?
FC Assistant manager Paul Lovato gave me the worst experience I ever experienced with Bank of America and I’ve loyal for 10plus years but today I was ignored and disrespected it was never always like this smh it’s like if not Hispanic he will not help you
The customer service at this Bank of America is horrible.
Bank of America Financial Center has a 2.6 star rating with 114 reviews.
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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