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Bank of America Financial Center

2.4

About this business

Location details

1311 S 5th St, Saint Charles, MO, 63301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.4114 reviews
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Dara Eason's profile image
Dara Eason 
2 months ago

If I could give this Bank of America 0 stars, I absolutely would! As a former Bank of America employee there are certain standards the employees of this brand are to uphold. It is unfortunate to know how much time and money is poured into continuous education and training and they still can’t practice basic customer service skills. After a horrendous experience of attempting to close my accounts and receive the remaining balance in my account; customer service failed to properly close my account and disperse the funds, after... read more

Marco Polo's profile image
Marco Polo 
2 months ago

I had a very disappointing experience at this Bank of America location. The staff were rude and unhelpful, and the customer service was far below expectations. Their attitude also came across as discriminatory, which made the visit even worse. I hope nobody gets treated as badly as I did!! 

N B's profile image
N B 
2 months ago

Would not go to this branch. They do not want to help or answer questions. They also treat you very rudely. 

monica abbington's profile image
monica abbington 
2 months ago
Styles Swanson's profile image
Styles Swanson 
3 months ago

Went in today with a check and had some troubles with the people who issued it and Theresa B. was super helpful and cheerful and made what would’ve been a bad experience into a pleasant breath of fresh air on a bad day. Great job and great customer service 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.4 star rating with 114 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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