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Bank of America Financial Center

3.2

About this business

Location details

2401 W Franklin Blvd, Gastonia, NC, 28052, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.237 reviews
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Jesse Strunk's profile image
Jesse Strunk 
on Google
4 weeks ago
M Citi's profile image
M Citi 
on Google
3 months ago

Bad experience w/ bank employee Mariella Torres today 6/20/25. Cuts me off in line without saying "excuse me" or even a "Good morning", proceeds to the window, then turns around and raises her voice to tell a couple customers "Get back in the office, we're not done yet!". It's not like she was having a bad day but seems like a constant pattern. Rude when she worked at the Freedom branch and rude now at the Gastonia branch on Franklin. How does an employee like this continues to work for the bank? SMH 

DAVID PARDO's profile image
DAVID PARDO 
on Google
3 months ago

I've read all the reviews,and I've been with BOA for a few years and never once experienced any of the negative I've read from the ppl who have or had problems with the BANK . My experience has been very pleasant every time . I sometimes have to wait my turn, but when I am up, all my questions are answered in a respectful manner. I am sorry for the negative feedback I've read, but it is always good to read the fine print so that you understand the issues much better. The employee can only do how they're instructed by protoco... read more

Walter Hernandez's profile image
Walter Hernandez 
on Google
8 months ago

We make an appointment to open a new bank account, When we arrive We immediately were told that we cannot open an account with only passport , and sent us our way without any explanation . Mariela was very unprofessional 

steven gaddis's profile image
steven gaddis 
on Google
a year ago
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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 3.2 star rating with 37 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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