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Welcome to Bank of America in Naples, FL, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Br... read more
11120 Tamiami Trail N, Palm River, FL, 34110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
What can I say that hasn't been said. 3 places for tellers and a specific business line. Nope. Only 1 teller and 1 line. The other employees seem to know how to look busy but can never help the people in line.
I was assisted on two occasions by Juliane Werner. In a rather unique situation, she handled everything with expertise and genuine caring for my problem, which she resolved completely. Other associates greeted me warmly during my experiences. I can not thank Ms. Warner enough for her help.
The Riverchase manager is rude and insulting. I have banked there for over 25 years. BOA prides itself on customer service. Someone needs to assist them in how to converse with a customer. I am a senior citizen and have great difficulty walking. Perhaps, you should add this to your advertisements. Anyone who was any good has left. I am in great pain and the manager snickered at that. The drive through has been closed for several years. I believe this bank needs to be examined by upper management. For years there were talente... read more
Terrible experience with Bank of America! I had an issue with my debit card, and they were completely unhelpful. I couldn’t withdraw my money, and customer service had no idea how to fix the problem. I spoke to multiple representatives, and each one gave me a different answer—none of which solved anything. The customer service staff unknowledgeable and unhelpful. It’s frustrating dealing with a bank that doesn’t care about its customers.
Danilo is the FRIGGIN MAN! Came in with an issue with my online account and was able to help me TWICE throughout the day because the 800 numbers wouldn’t answer for him! He helped me get the issue resolved and despite the situation being incredibly annoying and frustrating he handled it with grace and a smile. Danilo is the man and I will try to find a way for his managers and corporate to know how solid he was to deal with!
Bank of America Financial Center has a 2.8 star rating with 25 reviews.
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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