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Bank of America Financial Center
- Banks
- Asheville, NC
About this business
Location details
892 Merrimon Ave, Asheville, NC, 28804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I stopped by the Merrimon Ave. branch at 4:08 today, a Friday afternoon. I found out that they do not have window service any longer, just an ATM. All I needed was some change for a 100 dollar bill!. So I walk to the front door and a sign says Lobby open 9-4. So I could not get my change. I left, very frustrated. When did this branch decide to close the teller drive through, and on top of that, to only stay open until 4 pm every day??? I've been a BOA customer for 36 years! When did all these changes happen??
Customer service skills are essential even in the banking industry. I won't be back to this branch! And am glad I do my primary banking elsewhere. Firstly there is no drive through teller, secondly the drive through ATM was being serviced at 130pm. Thirdly there was a line at the exterior walk up ATM. It wasn't my first choice to even enter the bank line. Then Jackie greeted me, I was struggling with a toddler child in the lobby, I was trying to pay my credit card bill. The first I paid with bills and the second I had bills ... read more
Why does Bank of America lose all the competent employees?? There was a young lady who was amazing and a mortgage guy who was incredible. They are both “no longer with the company” where did they go so I can keep using them?
I walked in this bank 11-04-2024 to see if they could rush me a new debit card because mine was restricted because they notified me of suspicious activity, I am so proud of them for finding this. Due to serious accident I was struggling with a cane. I was met at the door by Christy, she had me get a seat and then stood in line for me to get cash and got my card the very next day! Awesome experience, Russell Morris.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.7 star rating with 46 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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