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Bank of America Financial Center

2.7

About this business

Location details

500 Newport Center Dr #191, Ste 191, Newport Beach, CA, 92660, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.730 reviews
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J J's profile image
J J 
a month ago

I would like to express my sincere appreciation to Jeffrey Ogata, for his prompt, professional, and genuinely kind assistance at the last moment before door closing. Jeffrey was incredibly helpful, patient, and attentive throughout the entire process. His willingness to go above and beyond made a real difference and reflects the kind of outstanding customer service that deserves recognition. I sincerely hope Bank of America will recognize and commend Jeffrey for his excellent service. Employees like him truly make a positive... read more

John's profile image
John 
2 months ago

They pick and choose how to treats customers, and there is bias. Alicia Bailey should be fired. After losing my Preferred Rewards status, I no longer feel encouraged to bank here. I hope management takes customer feedback seriously and get rid off bad apples. 

Kenny Luu's profile image
Kenny Luu 
6 months ago

What is the purpose of having a business phone number if no one answers? I called multiple numbers for this business which is provided by google and bank of america official site, but no one picked up. Is this how Bank of America operates now? 

Barry Torres's profile image
Barry Torres 
6 months ago

Terrible Financial Center Manager. Artemisa is dismissive, condescending and not helpful at all. I'd never walk in to this branch if you do not have to. Fortunately, the Regional Director handled our issue and made a difficult situation much less stressful. Problem solving at the branch level is low! 

Jane's profile image
Jane 
9 months ago

Recently we visited this office.....Long story short — WORST customer service experience ever at this branch! I have been a Bank of America customer for many years, and this was the first time I’ve had such a bad experience with AASHA KUMAR. She was late for the appointment, then she tried to make a simple notarization unnecessarily difficult. Her approach felt unprofessional, incompetence and her attitude made the situation worse. To make matters even worse, the office manager (She) seemed unsure how to handle the issue or ... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.7 star rating with 30 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open on Monday at 10:00 a.m. 

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