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4601 Sheridan St, Hollywood, FL, 33021, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I’ve been a long-time customer of this bank, but the recent service I received from Reina was deeply disappointing. She showed no interest in helping, didn’t try to understand my situation, and came across as completely disengaged. It’s clear there’s a lack of motivation or care in her approach. This bank seriously needs to consider rotating staff or providing better training — the lack of interest in their work is becoming too obvious, and it reflects poorly on the institution as a whole.
wow this bank nned attention,not a good experience , It feels like some employees are just going through the motions, without any real commitment to customer care. The bank should consider rotating staff or offering better support and training to ensure customers receive the respectful and attentive service they deserve.
Excelente atencion, muy amables todos
Really on Friday close 7 minutes early before 5pm
"I recently visited this bank and was disappointed by the customer service experience. It seemed that some clients were prioritized over others, which gave the impression of bias. As a Latino, I felt that my time and presence were not given the same consideration. I hope the bank takes steps to ensure equitable treatment for all customers, regardless of race or background, to provide a welcoming and professional environment for everyone."
Bank of America Financial Center has a 1.8 star rating with 107 reviews.
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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