Bank of America Financial Center

Mario Lopez 

on Google

2 weeks ago

Horrible customer service !!!never visit this branch again , I am a bank of america customer for more than 20 years and never feel so lack of help in a branch !!!!! I see this location for sure needs a new manager lack of leadership !!!! 

Alex Stink 

on Google

a month ago

Terrible, Terrible Terrible bank. Every time I go to take out money it's a hassle. I did a bank to bank transfer, it shows clear on my account yet I'm told it's still processing. Going to leave this sorry excuse of a bank. 5 customers in line and only one teller. The branch manager should be fired. The worst customer service. Don't believe any of the positive reviews. 

logan run 

on Google

a month ago

This is the absolute worst bank of america I have ever been to and I have been banking with bank of america for 12 years across multiple states. The 3 experiences I have had here are so bad that I want to close all my accounts and move to chase or another bank. The people here are extremely rude and they make customers wait for no reason. 

Elaine Silverstein 

on Google

2 months ago

I’ve been a long-time customer of this bank, but the recent service I received from Reina was deeply disappointing. She showed no interest in helping, didn’t try to understand my situation, and came across as completely disengaged. It’s clear there’s a lack of motivation or care in her approach. This bank seriously needs to consider rotating staff or providing better training — the lack of interest in their work is becoming too obvious, and it reflects poorly on the institution as a whole. 

Rosana Matheus 

on Google

2 months ago

wow this bank nned attention,not a good experience , It feels like some employees are just going through the motions, without any real commitment to customer care. The bank should consider rotating staff or offering better support and training to ensure customers receive the respectful and attentive service they deserve.