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5610 N Swan Rd, Catalina Foothills, AZ, 85718, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
when I first opened the Bank of America account 15 or 20 years ago, this bank had superb service. Today it is obviously a dying bank. The customer service has diminished to horrible! It does not offer services that it used to offer. Moreover, we now live in summer in Traverse City, Michigan, and there is no Bank Of America there. End of an era. I will be happy to sever all ties with this bank when I close my accounts next week.
Very poor customer service curt and cut me off!
Poor customer service, and refused to help me fix a transaction. "Due to new system" typical out. The same kind of fix I was able to get at any other branch I've been to, it just takes a moment to cancel the previous transaction, and make another. The guy didn't want to take the time to help.
Called over 5 times and finally get a hold of i believe mindy. I ask about assistance with a representative to help create a business account and immediately get hung up on from what it sounded like. I called immediately after thinking maybe it was either my end or their end but still now answer. This isnt including the time i personally went in and asked about it. Im sure they're doing great on their KPIs..
Called over 5 times and finally get a hold of i believe mindy. I ask about assistance with a representative to help create a business account and immediately get hung up on from what it sounded like. I called immediately after thinking maybe it was either my end or their end but still now answer. This isnt including the time i personally went in and asked about it. Im sure they're doing great on their KPIs..
Bank of America Financial Center has a 2.1 star rating with 24 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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