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30162 Crown Valley Pkwy, Laguna Niguel, CA, 92677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I recently opened a checking account at this location with Neesha. I made an appointment in advance, and she was 20 minutes late. There was a follow up appointment two days ago, but she was busy with someone else, and after three messages left on her voicemail, no return call. She also missed another appointment between those two. I tried to call the branch to talk with a manager, but no one picks up the phone. What a poorly run branch. Guess I will escalate to corporate. Your reply to my initial review was as poor as your b... read more
This drive through ATM is back behind the building (which could be dangerous when alone in the middle of the night) but is very well lit and is not at all dark and creepy.
Just now I went to this bank to deposit a check, and the teller, a young man, said I needed to know the account number to deposit it. I told him I didn't remember the account number, but I could give him more information so he could help me deposit the check. He coldly said no. No wonder this bank only received a 2.8 rating; the employees here are truly unprofessional and have a bad attitude. I won't be coming back here again.
Always a line
Always helpful. Always friendly. We're lucky to still have a real Bank here in Laguna Niguel.
Bank of America Financial Center has a 2.8 star rating with 63 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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