This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Welcome to Bank of America in Amherst, MA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and B... read more
1 S Pleasant St, North Amherst, MA, 01002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Yeury helped me set up my new credit card and as well as my CD, I really like to talk to him, he is very nice and we had a fun chat when helped me
I had issues with my mobile banking app and Jennifer and Yugank went above and beyond to assist me, spending nearly two hours resolving the problem. Their patience, diligence and dedication was truly impressive. Thanks to their exceptional customer service, I am extremely pleased to bank with this institution. Highly recommended!
Fee happy, $8 to cash a check. Stay with a local bank or credit union. Big banks are too fee happy.
Multiple issues occurred that caused unnecessary delays and complications during my appointment today at BOA Amherst branch. I was initially informed of a 15-minute delay while actually waited 45 minutes past scheduled appointment time. Jonathan attempted to charge a $45 wire transfer fee without first discussing transfer options. Based on previous experience, transfers in Japanese Yen do not incur fees. He insisted fees apply to USD transfers only after I raised the issue. Proper procedure would have been to discuss transfe... read more
The young man at the counter is impolite towards customers, and the nearby manager allows this behavior without taking any action. However, the desk associates I've met are great people, so it's best to schedule your appointment before you arrive. The situation persisted for a long and they don't seem to care about their ratings since they hold a local monopoly as the town's largest bank.
Bank of America Financial Center has a 2.3 star rating with 92 reviews.
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com