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10700 Midlothian Turnpike, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Terrible phone customer service. Called multiple times, only got someone after calling three or four times. Was transferred to order check book, but they sent me to an area to transfer between funds (which I can do online.) Now I can't reach anyone anymore. It's RIDICULOUS.
SLOW!!!! Slow customer care , phone is made for picking up not for starting at and pretending to work!!!! Why why !!!
I have been very disappointed with the service and customer service(one brown head person in particular)at this location several times. If you job is to work and help people, please have a positive & non-combative attitude. Please go the Hull & Turner location. They are welcoming, helpful & very professional.
Excellent customer service! Went to get a document notarized and it was a seamless process. I had the pleasure of meeting Monica — she’s a lovely lady.
Bank of America Financial Center has a 2.3 star rating with 61 reviews.
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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