Bank of America Financial Center

Riezi Itesa 

on Google

a week ago

I’ve come in twice and Bri Knight has helped me beautifully and quickly each time. She has been nothing but kind, helpful, and explained every single part of the process to me in ways I could understand. She is BEYOND amazing, she deserved a raise or something of the sort. Thank you Bri, you are the absolute best and I cannot thank you enough!! 

Suhas Tata 

on Google

2 months ago

Staff members are not active, not interested in helping customers. Definitely not recommended to bank with them 

Lisa Phillips 

on Google

3 months ago

Why do we have 1 teller + mgr and another resource (assistant mgr?...with an office) who is working as a "greeter"! Think about setting up a process to fill in when people are trying to do simple transactions. Not a great process. Fill in when needed! Update - though I appreciate the rapid response, you need only to look at the similar reviews over time to see you have an unaddressed process problem. 

Poker Soldier 1 

on Google

5 months ago

Have been with this particular branch ever since I opened my first banking account. The staff have helped me with fixing problems when my auto refinance was denied by an automated system. They're often more than happy to help with any problems I've had. 

Ann T 

on Google

6 months ago

Absolutely no customer service! They have no commitment to customer service. You should always help until the last customer has been helped. Been to 3 BOA locations-absolutely laziest people and bank I know.