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Bank of America Financial Center

2.7

About this business

Location details

805 Main St, East Hartford, CT, 06108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.779 reviews
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Mary Jo Lewis's profile image
Mary Jo Lewis 
on Google
11 months ago

HORRIBLE experience almost every time I come in here. Usually just one teller, even when the customer line is long. I walked in today and was 13th in line. I had a simple transaction (one deposit containing 4 checks) but I spent a total of 28 minutes getting this accomplished. There are often other employees standing around while the single teller tries to help all of the customers. It's not clear to me why they can't jump in and help when there are a lot of customers. I know there's a big push for customers to use the ATM w... read more

Trecia's profile image
Trecia 
on Google
11 months ago

Horrible! For years I have been using the Glastonbury branch where they pride themselves on their service. I have also used the downtown Hartford branch, and I have never experienced such sloppy service. They have one teller, again, with 12 people in the line and a few people have walked away. I waited in line for 40 minutes. The people of East Hartford deserve the same service as the people in Glastonbury and downtown Hartford. Do better BOA!! 

Richard Nelson's profile image
Richard Nelson 
on Google
a year ago

Hello are you open? Of course you are at 10:00 AM. No one answers the phone. Poor customer service. 

Matthew Kennedy's profile image
Matthew Kennedy 
on Google
a year ago

Every time I come in they have one teller and it's a half hour + waiting time in line. Terrible bank experience 

Thomas's profile image
Thomas 
on Google
a year ago

I use to not like BofA much but I have been very happy with my branch in E. Hartford. The tellers are all very friendly and efficient. I have been a customer almost 5 years and the only real problem was when the bank would not be open during COVID-19 on occasion. Otherwise very satisfied 

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Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.7 star rating with 79 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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