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1801 Greenbrier Pkwy, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I visited this location a week ago, and Banker Sharday immediately greeted my husband and me with premier customer service. I was thoroughly impressed by her professionalism and her extensive knowledge regarding Payable on Death (POD) accounts. She ensured that all documents were accurately verified and processed, and she also recommended additional services that genuinely caught our interest. If you’re visiting this branch and want outstanding service, ask for Sharday. Even if she’s busy, she is well worth the wait. Thank y... read more
Horrible experience, I went to two branches of Bank of America, and they said they couldn’t exchange my euros to USD because the person that does it isn’t there, I was sent to this branch the second I asked the guy at the front he said no that person also isn’t here. I asked for further explanation because I was obviously frustrated. He didn’t know how to answer my question didn’t know any answers to my questions, and there was a manager and another assistant manager to the left of him and they quickly ran away so they would... read more
The customer service is terrible. If you have to go inside the bank, be prepared to wait and wait in line. On a Friday afternoon, only 2 windows were open & each transaction took a very long time. The female teller moved with all the urgency of cold molasses. Would recommend you find another bank.
Sharday has the worst attitude. It's very obvious she does not like women...every time I go in there I see her all smily and nice to the men but as soon as I walk up I don't get a greeting, a smile, a thank you, nothing and I come in several times a month for business deposits. This location overall has issues with poor service.
Bank of America Financial Center has a 2.8 star rating with 75 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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