Bank of America Financial Center

Elizabeth Kennedy 

on Google

11 months ago

Worst customer service! They never answer their phones. Busy is not an excuse! Answer the phones! 

Sandra Luviano 

on Google

a year ago

I had a very disappointing experience at this bank. There were initially two tellers, but then only one was available, causing the line to move extremely slowly. When I asked the remaining teller if another teller could assist, I was told no. Additionally, Jesica, who was in the lobby, was socializing and completely ignored my question. The lack of urgency and poor customer service was appalling. Overall, it was a horrible experience. 

Han 

on Google

a year ago

Hard to understand why this branch has only 2.8/5(7/24/2024). All staffs are kind and do jobs quickly. They can communicate in Spanish and even assigned Korean speaker. Personally always feel good to visit. 

LK 

on Google

a year ago

As a small business owner, this, Bank of America has always been there for my business. Jeanette was more than helpful today, she gave great advice that will change the process of my business and make things much easier for my clients as well. Roberto as well has always been there for us and sadly we are moving to a new location. I pray that we have the same type of help and dedication as this team. I’ve never met a team that is dedicated to their clients like this one. Thank you for your hard work. 

Henry Ahn 

on Google

a year ago

I tried to introduce this branch to one of my friends who wants to open a new account. Tried to call this branch several times but couldn't go through anyone there. I have been a BOA client since 1997, and the service of this branch is getting worse. If such a poor service continued, I would move to another bank, not another branch.