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Bank of America Financial Center

2.6

About this business

Location details

2295 Otay Lakes Rd, Ste 109, Chula Vista, CA, 91915, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.634 reviews
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Elizabeth Kennedy's profile image
Elizabeth Kennedy 
11 months ago

Worst customer service! They never answer their phones. Busy is not an excuse! Answer the phones! 

Sandra Luviano's profile image
Sandra Luviano 
a year ago

I had a very disappointing experience at this bank. There were initially two tellers, but then only one was available, causing the line to move extremely slowly. When I asked the remaining teller if another teller could assist, I was told no. Additionally, Jesica, who was in the lobby, was socializing and completely ignored my question. The lack of urgency and poor customer service was appalling. Overall, it was a horrible experience. 

Han's profile image
Han 
a year ago

Hard to understand why this branch has only 2.8/5(7/24/2024). All staffs are kind and do jobs quickly. They can communicate in Spanish and even assigned Korean speaker. Personally always feel good to visit. 

LK's profile image
LK 
a year ago

As a small business owner, this, Bank of America has always been there for my business. Jeanette was more than helpful today, she gave great advice that will change the process of my business and make things much easier for my clients as well. Roberto as well has always been there for us and sadly we are moving to a new location. I pray that we have the same type of help and dedication as this team. I’ve never met a team that is dedicated to their clients like this one. Thank you for your hard work. 

Henry Ahn's profile image
Henry Ahn 
a year ago

I tried to introduce this branch to one of my friends who wants to open a new account. Tried to call this branch several times but couldn't go through anyone there. I have been a BOA client since 1997, and the service of this branch is getting worse. If such a poor service continued, I would move to another bank, not another branch. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.6 star rating with 34 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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