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Bank of America Financial Center
- Banks
- Chula Vista, CA
About this business
Welcome to Bank of America in Chula Vista, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms a... read more
Location details
2295 Otay Lakes Rd, Ste 109, Chula Vista, CA, 91915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Worst customer service! They never answer their phones. Busy is not an excuse! Answer the phones!
I had a very disappointing experience at this bank. There were initially two tellers, but then only one was available, causing the line to move extremely slowly. When I asked the remaining teller if another teller could assist, I was told no. Additionally, Jesica, who was in the lobby, was socializing and completely ignored my question. The lack of urgency and poor customer service was appalling. Overall, it was a horrible experience.
Hard to understand why this branch has only 2.8/5(7/24/2024). All staffs are kind and do jobs quickly. They can communicate in Spanish and even assigned Korean speaker. Personally always feel good to visit.
As a small business owner, this, Bank of America has always been there for my business. Jeanette was more than helpful today, she gave great advice that will change the process of my business and make things much easier for my clients as well. Roberto as well has always been there for us and sadly we are moving to a new location. I pray that we have the same type of help and dedication as this team. I’ve never met a team that is dedicated to their clients like this one. Thank you for your hard work.
I tried to introduce this branch to one of my friends who wants to open a new account. Tried to call this branch several times but couldn't go through anyone there. I have been a BOA client since 1997, and the service of this branch is getting worse. If such a poor service continued, I would move to another bank, not another branch.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.6 star rating with 34 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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