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Bank of America Financial Center
- Banks
- Chula Vista, CA
About this business
Location details
2295 Otay Lakes Rd, Ste 109, Chula Vista, CA, 91915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Employees are friendly and attentive. Downside is there’s always a line inside and line moves pretty slow. They should have all tellers at stations whenever there’s customers in line. No customers in line then tellers can leave station?
Arrived at 3pm for a notary- Demarix notified us that she had a 3pm and a 330 appointment but we could wait until she was done with both to notarize our document and looked at the paperwork as well. We waited and saw the 3pm go in and come out at 325. Then we didn't see her until 345 and told us she couldn't attend us today and we asked about the 330 slot who never arrived and she said well I still can't notarize you today. We showed her our IDs and she said it would take 30 minutes to verify our IDs and that she also needs ... read more
Worst customer service! They never answer their phones. Busy is not an excuse! Answer the phones!
I had a very disappointing experience at this bank. There were initially two tellers, but then only one was available, causing the line to move extremely slowly. When I asked the remaining teller if another teller could assist, I was told no. Additionally, Jesica, who was in the lobby, was socializing and completely ignored my question. The lack of urgency and poor customer service was appalling. Overall, it was a horrible experience.
Hard to understand why this branch has only 2.8/5(7/24/2024). All staffs are kind and do jobs quickly. They can communicate in Spanish and even assigned Korean speaker. Personally always feel good to visit.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.5 star rating with 36 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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