Bank of America Financial Center

S. S. 

on Google

a month ago

My wife and I have held a joint account at BOA for approximately 30 years, at a balance ranging usually between $250K through $600K. I like to think of us as long-time, loyal customers for a bank. So that made this experience all the more inexcusable. My wife went to the Tremont Street location of BOA in Braintree, MA to get some papers notarized. The Notary Public first told her that since she needed three stamps on a document of 7 pages, this was too much effort and the NP refused to do it. My wife asked if she could see t... read more

Megan Mulhern 

on Google

2 months ago

If I could rate this BOA A zero I would I’ve had nothing but problems with this bank I’m always getting fraud detected on my debit card and they expect the customer to order themselves a debit card because their customer service supposedly can’t why am taking time out of my busy life by doing their job ordering myself a new debit card and or checks and management at this location has always been rude to me. I came into the Branch to try and sit down with someone regarding a fraudulent charge on my debit card and they said no... read more

Bee R 

on Google

3 months ago

Visited this branch recently with a family member who holds an account & it was a very uncomfortable experience overall. The first employee we dealt with was Jemmina, who was rude & dismissive. She also said she was going to charge my family member for the transaction, despite them never being charged any other time they did the same transaction. We ended up needing to see another employee who was a little bit better, and didn't charge for the transaction, but she too was not welcoming at all. Essentially this branch is nice... read more