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Bank of America Financial Center
- Banks
- Cambridge, MA
About this business
Welcome to Bank of America in Cambridge, MA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and... read more
Location details
1414 Massachusetts Ave, Cambridge, MA, 02138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Shiva Oli was extremely kind and helpful! Highly recommended!
I strongly recommend to existing customers and to people considering banking at that branch to avoid Felix, the branch manager who likes to brag that he is the head of "the financial center," because he was verbally hostile, not to mention uncooperative, to me because I had complained to the central customer-service dept that he had lied to me when I had been at his "financial center" to open an account. A fabrication by a manager is a red flag; verbal aggressiveness as retaliation at a bank is flag day. I reported that atro... read more
It's my second time having an appointment, and the previous person took my whole time. I skipped my class and came to banks for my time, but I am still waiting for more than 2 minutes. There should be another option of the appointment more than 30 minutes so that it won't take other's time.
I frequently visit this branch and have found the staff to be extremely helpful and friendly. But today, I happened to over hear an interaction that made me thrilled to be part of this branches business. A woman came in asking to withdraw a large sum of cash. The teller was exceedingly professional and respectful, cautiously asking questions about the nature of a large, unexpected withdrawal. She then followed procedure for a manager to verify. Both the teller and manager were clearly trying to operate in the customers best ... read more
I have tried calling a dozen times (probably more) and have never been able to get a person on the phone. It rings a few times and then gives you the "everyone is currently assisting customers" and then brings you back to the main menu... pretty much shows how they don't want to speak with their customers.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.9 star rating with 84 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open on Monday at 9:00 a.m.
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