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14601 Church St, Upper Marlboro, MD, 20772, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
They don't even stay open late enough to cash checks drawn off of their bank, not open on Sat either. Any other BOA besides Upper Marlboro!Ā
Very disappointed in the customer service at this location. Iāve had this account for over 25 years. I came to the branch with an appointment. When we walked in, one employee who turned out to be a manager looked in our faces and never said a word, all while holding a nearly 10 minute conversation with a customer she wasn't even servicing! There were no tellers in sight. No āhelloā, āwelcomeā or anything. We then had to wait another 25 minutes past our appointment time all to be turned away because we needed an additional wi...Ā read more
I wanted to withdraw money from a savings account and they told me to go to court and the manager brushed us off. When to another branch and withdrew my money with a breezeĀ
Iām extremely upset with how the the representative Lee handled my transaction. I walked into the branch on 12/6 for very important documents to be to faxed to the legal department. Only to find out that it wasnāt faxed. I called the number provided by Lee Monday, Tuesday, Wednesday, and Thursday (today). They are saying they have nothing. Iām already going through a hardship now BOA IS SENDING ME ON ANOTHER hardship TRIP.Ā
I had a pleasant experience with 3 people at this location; although, the confusion was specific to the conversation I had with someone by phone. I do recall this bank being open on a Saturday. What changed?Ā
Bank of America Financial Center has a 2.5 star rating with 21 reviews.Ā
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.Ā
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