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Bank of America Financial Center
- Banks
- Brighton, MI
About this business
Welcome to Bank of America in Brighton, MI, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and ... read more
Location details
8516 W Grand River Ave, Brighton, MI, 48116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This is a horrible bank. They provide NO customer service as I was just told by a BOA employee. I have had several problems with my account over the years and experienced this no customer service policy. Problems/mistakes happen, when it involves your bank and your money the bank should help resolve it, especially if it is their mistake, this one doesn’t. Changing banks is a hassle, avoid the hassle, find a bank that wants to work with customers and their money from the start.
So disappointed with this bank. Went on Thursday at 9:30 a.m. Told I needed to make an appointment because they had a customer coming it at 10 a.m. Made an appointment for 11:30 a.m. on Friday. Got there at 11:20 a.m. I was told someone would be with me shortly. At 11:40 a.m., I was asked if I was the 11:30 a.m. appointment! Responded “yes”! Reply be with you shortly.11:42 a.m. person comes out of office and says they are going to be tied up for at least another 15 minutes! Why on earth would you schedule an appointment for ... read more
I tried to a wire transfer money from PNC to Bank of America to an account that ( unbeknownst to me) was closed. They sent the money back minus $45. I was given absolutely no notice or explanation for the missing funds even after calling PNC. THIS FEELS LIKE STEELING TO ME. Either from PNC or Bank of America or both. From what I understand the whole transfer took less than a minute, how could that possibly cost $45?
Tried to get an appointment online and there are no times available… any day any time for over two weeks. I finally stopped checking when I check of the first day of the third week. So I called the branch. Pressed 4 to speak with someone. It rang several times and then the recording said everyone was helping other costumers. The recording told me to make an appointment online. Yep tried that!! Then the recording told me to go back to the main menu. Tried that. Press 4. Same thing. The recording finally hung up on me without ... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2 star rating with 103 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 5:00 p.m.
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