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Bank of America Financial Center
- Banks
- Colesville, MD
About this business
Location details
11499 Columbia Pike, Colesville, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had an amazing experience at Bank of America thanks to Tigist Eshete! She was incredibly kind, professional, and efficient throughout the entire process. Tigist went above and beyond to make sure everything was handled smoothly and took the time to answer all my questions with patience and care. Her excellent customer service truly made my day she’s the best! Highly recommend seeing Tigist if you visit this branch.
I had an excellent experience at Bank of America thanks to Fiona Nyamira. She was very friendly, proactive, and patient, answering all of our questions and helping us resolve every issue. Her professionalism and kindness made the whole process smooth and pleasant. Thank you, Fiona!
Tellers need to be more attentive to the customer in front of them rather than the employee next to them.
We scheduled our appointment two days in advance. When we arrived, there was no sign-in sheet or clear instructions, so we waited in the lobby. At our scheduled appointment time, no one came to assist us. Only after asking were we told to sign in with the teller. The lack of organization and customer service is disappointing. Even 15 minutes past our appointment time, no staff member approached us. We're still waiting —What's the point of making an appointment if it isn't honored? Our experience got off to a rough start, but... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 3.6 star rating with 257 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open on Monday at 9:00 a.m.
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