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Bank of America Financial Center

2.2

About this business

Location details

1151 Malabar Rd NE, Palm Bay, FL, 32907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.283 reviews
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Dustie Brown's profile image
Dustie Brown 
2 months ago

I was the only person in the lobby and waited 30 mins to get 1 piece of paper notarized. I ended up walking out. That’s the 3rd time I’ve been in there in 6 months! They absolutely do NOT care about their customers! It’s always been proven so I walk out and go to the branch on Babcock. They are further away from me but they know how to treat their customers. 

Han nguyen's profile image
Han nguyen 
2 months ago

They really need to improve their customer service and communication skills if they want to keep their customers. 

Michele Carpenter's profile image
Michele Carpenter 
6 months ago

Went in the Malabar location. The tall gentleman was very nice, however the personal banker that was going to help adding me to my wife's account was extremely rude. Initially he didn't listen when we said we signed in with the tall young man, went to help another man in line to deposit a check. The younger man told Roberto that he could help the man and Roberto help us, at that point Roberto appeared to be frustrated. I gave him my ID and then tossed the other form of ID on the desk, not thinking it would slide like it did.... read more

Jen Aguilar's profile image
Jen Aguilar 
6 months ago

Popped in yesterday because we needed something notarized. We bank online and haven't used the lobby in years. Greeted quickly and very politely, but then had to wait over 30 min for 1 stamp because we watched the only notary in the building take a new client to set up a new acct. Everyone knew we were there for 1 stamp. Our interaction with her was very pleasant, but literally 2 min. Manager directing clients had a man who only spoke Portuguese come in- he was determined to get him to leave several times by giving him a car... read more

Javy's profile image
Javy 
9 months ago

I've been with Bank of America for 24 years. Via phone BOA made me change my checking account into having overdraft protection. Something I didn't need. A few months later I was getting a monthly maintenance fee for $25. I telephone the 1800 bank number. I tried to have this fix and the person on the phone said that it couldn't be done and instructed me to have the account in 0 and to close the account. I went to this branch and they were able to fix the maintenance fee since I have direct deposit. It was an hour wait but th... read more

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.2 star rating with 83 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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