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Bank of America Financial Center
- Banks
- Palm Bay, FL
About this business
Location details
1151 Malabar Rd NE, Palm Bay, FL, 32907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They really need to improve their customer service and communication skills if they want to keep their customers.
Went in the Malabar location. The tall gentleman was very nice, however the personal banker that was going to help adding me to my wife's account was extremely rude. Initially he didn't listen when we said we signed in with the tall young man, went to help another man in line to deposit a check. The younger man told Roberto that he could help the man and Roberto help us, at that point Roberto appeared to be frustrated. I gave him my ID and then tossed the other form of ID on the desk, not thinking it would slide like it did.... read more
Popped in yesterday because we needed something notarized. We bank online and haven't used the lobby in years. Greeted quickly and very politely, but then had to wait over 30 min for 1 stamp because we watched the only notary in the building take a new client to set up a new acct. Everyone knew we were there for 1 stamp. Our interaction with her was very pleasant, but literally 2 min. Manager directing clients had a man who only spoke Portuguese come in- he was determined to get him to leave several times by giving him a car... read more
I've been with Bank of America for 24 years. Via phone BOA made me change my checking account into having overdraft protection. Something I didn't need. A few months later I was getting a monthly maintenance fee for $25. I telephone the 1800 bank number. I tried to have this fix and the person on the phone said that it couldn't be done and instructed me to have the account in 0 and to close the account. I went to this branch and they were able to fix the maintenance fee since I have direct deposit. It was an hour wait but th... read more
If you are there for the atm you’re fine. If you need to speak with someone to solve an issue Forget it. Appears not much help at the account managers. Waiting and waiting and wait some more. With all the laughing I heard they must have been watching a comedy. Go to another branch where they will actually pay attention to you.
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 2.2 star rating with 82 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is open now. It will close at 4:00 p.m.
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