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Bank of America Financial Center
- Banks
- San Marino, CA
About this business
Welcome to Bank of America in San Marino, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms an... read more
Location details
2180 Huntington Dr, San Marino, CA, 91108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went there every Friday. The manager would smile and say “thank you for waiting” to white customers but ignore everyone else—happened every time. The manager is Asian—hard to tell. Glad we closed our account so I don’t have to go there anymore.
can’t believe that I had an appointment but they didn’t want to serve me. I told Monique that I got an appointment and she ignored me, then told with other two guys, after that she told me that I was late. I asked the receptionist for help, same attitude that I was told to call the online banking service . Here people without appointment can get service, but not who scheduled with them. Super disappointed
I arrived at Bank of America for a notary appointment at 11 AM on September 24, 2024. Martha Palomares Espinoza, a staff member, told me Monique Montanez, the usual notary, couldn't make it due to an emergency. However, Erica Jaramillo, the branch manager, later contradicted this, saying there was no emergency and Monique was just unavailable. I asked several times for a time estimate but received no clear answer. While waiting, I overheard Erica dismiss an elderly customer who was confused about her charges. Instead of help... read more
Diana and Sean (Merrill) are very professional and helpful. The customer service of this branch is above and beyond. Overall this branch is much better than Alhambra one in every particular.
My checking account is at B of A San Marino. I lost my debit card and wanted to cancel it immediately. Tried to phone, put on hold for lengthy time so went directly to the bank to cancel my card. I was told I couldn't do it unless I had an appointment. The person who could help me, Monique Montanez came up and rudely told me she was too busy and abruptly walked away. Ms. Montanez needs to go to customer relations school!! A better way of handling it, is she could have said she was sorry she was busy and would try and find th... read more
Frequently asked questions about Bank of America Financial Center
How is Bank of America Financial Center rated?
Bank of America Financial Center has a 3.1 star rating with 25 reviews.
When is Bank of America Financial Center open?
Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m.
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