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Bank of America

2.5

About this business

Location details

231 Beach 20th St, New York, NY, 11691, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.544 reviews
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Riya Mophra's profile image
Riya Mophra 
a month ago

My review is based off the atm section & my recent phone call with Christian he was helpful and answered my questions thank you. I'm grateful that this location is close by & also appreciate that security is always there by the atms! 

Bianca Dawkins's profile image
Bianca Dawkins 
4 months ago

I went into the branch to deposit a check I received from my attorney, and the experience was extremely uncomfortable. The teller and the Vice President, Matthew Snell, treated me as if my check was fake. I even showed them the email where I received the e-check and called my attorney on speaker in front of them to verify it. Despite all that, they still questioned me and attempted to close the door over a legitimate $3,000 check. I felt discriminated against, especially since I was wearing a head scarf and the check was pri... read more

Isleiry Abraham's profile image
Isleiry Abraham 
8 months ago

Everyone at this bank branch is very helpful and professional. 🫶 

Teagan T's profile image
Teagan T 
10 months ago

Bad customer service, they need more training. They all over the place, running around, leaving customer waiting. Running back to the window to help other customers, without finishing helping the customer that came first. They should just close this branch. Worst bank of america branch location here in Far Rockaway!!! 

Elizabeth Anglin's profile image
Elizabeth Anglin 
11 months ago

BELIEVE EVERY REVIEW THAT IS 1 STAR … LONG STORY SHORT I WAS SCAMMED WENT TO DETECTIVES THEY NEEDED A AFFIDAVIT OF DISPUTE TO PROSECUTE CMAE HERE “ MANAGER “ MATTHEW WAS EVERYTHING BUT HELP JUST REINSTATING OVER AND OVER TAHT THE CLAIMS DEPT. ARE THE ONES THAT DO THOSE MEANWHILE THEY ARE THE ONES TAHT SENT ME TO THE BRANCH THE MANAGER ON THE PHONE UNDERSTOOD MY URGENCY AND FRUSTRATION AND ENDED UP DOING SOMETHING THAT IS CONSIDERED “TECHNICALITY” - A REVERSE WITHDRAWAL AS IF THE SCAM NEVER HAPPENED IN THE FIRST PLACE .. GOD ... read more

Frequently asked questions about Bank of America

How is Bank of America rated?

Bank of America has a 2.5 star rating with 44 reviews. 

When is Bank of America open?

Bank of America is closed now. It will open on Monday at 9:00 a.m. 

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