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Bank of America

2.5

About this business

Location details

231 Beach 20th St, New York, NY, 11691, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.542 reviews
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Isleiry Abraham's profile image
Isleiry Abraham 
2 months ago

Everyone at this bank branch is very helpful and professional. 🫶 

Teagan T's profile image
Teagan T 
5 months ago

Bad customer service, they need more training. They all over the place, running around, leaving customer waiting. Running back to the window to help other customers, without finishing helping the customer that came first. They should just close this branch. Worst bank of america branch location here in Far Rockaway!!! 

Elizabeth Anglin's profile image
Elizabeth Anglin 
5 months ago

BELIEVE EVERY REVIEW THAT IS 1 STAR … LONG STORY SHORT I WAS SCAMMED WENT TO DETECTIVES THEY NEEDED A AFFIDAVIT OF DISPUTE TO PROSECUTE CMAE HERE “ MANAGER “ MATTHEW WAS EVERYTHING BUT HELP JUST REINSTATING OVER AND OVER TAHT THE CLAIMS DEPT. ARE THE ONES THAT DO THOSE MEANWHILE THEY ARE THE ONES TAHT SENT ME TO THE BRANCH THE MANAGER ON THE PHONE UNDERSTOOD MY URGENCY AND FRUSTRATION AND ENDED UP DOING SOMETHING THAT IS CONSIDERED “TECHNICALITY” - A REVERSE WITHDRAWAL AS IF THE SCAM NEVER HAPPENED IN THE FIRST PLACE .. GOD ... read more

John Nguyen's profile image
John Nguyen 
10 months ago

I have been with Bank of America for many years and overall the service has been quite good but this branch is simply the worst I have ever been to nationwide. The teller is rude and completely unhelpful followed up with a rude and ridiculous "manager mathew" who was completely unhelpful and I felt too joy in being unhelpful to the point that I thought I was being "punked" and that Ashton Kutcher was going to jump out and say you've been punked or something. He was completely rude and unhelpful that I thought this can't be r... read more

Michael Ohagwu's profile image
Michael Ohagwu 
a year ago

Jonathan Moncayo was super helpful. Helped me setup everything! 

Frequently asked questions about Bank of America

How is Bank of America rated?

Bank of America has a 2.5 star rating with 42 reviews. 

When is Bank of America open?

Bank of America is open now. It will close at 4:00 p.m.  

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