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Bank of America

2.4

About this business

Location details

12930 S Tryon St, Charlotte, NC, 28278, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4108 reviews
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James Goebel's profile image
James Goebel 
a month ago
የድንግል ልጅ ነኝ's profile image
የድንግል ልጅ ነኝ 
a month ago

I wish I could give this place zero stars. I am very frustrated and disappointed ☹️. I have been waiting on the phone for 2 hours to speak to the right department. Finally, they told me to go to the closest location to show proof of my claim. The person there said she didn’t know why they sent me there. I showed her proof of my claim, and she told me to write a letter and fax it to Bank of America. I am a Bank of America customer. I’ve used Bank of America for my mortgage and other banking needs. I’ve never experienced this ... read more

Dilara Hilgenstock's profile image
Dilara Hilgenstock 
2 months ago

Tay was super helpful with fixing an issue I had with my card! She was very professional and kind! 

Christian Sanchez's profile image
Christian Sanchez 
2 months ago

3 lanes and only 1 ATM that’s unbelievable! 

Samantha Barnwell's profile image
Samantha Barnwell 
2 months ago

Just left this branch, now I see why they only have 2.5 stars. Do not come here thinking you are going to get a Pleasant experience. Staff is rude, lines are long, and the personal bankers act like they have no idea how to open an account. Stop by and see the lady upfront that takes your name, it’s really interesting to watch how she talks while chewing her face. 

Frequently asked questions about Bank of America

How is Bank of America rated?

Bank of America has a 2.4 star rating with 108 reviews. 

When is Bank of America open?

Bank of America is closed now. It will open tomorrow at 9:00 a.m. 

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