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Bank of America
- Banks
- Charlotte, NC
About this business
Location details
12930 S Tryon St, Charlotte, NC, 28278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Purchased my Lamborghini and BOA was the loan provider. I came inside this branch in May to make a payment. I explained I gave extra money to be applied to 3 months worth of payments. Representative took my payment and gave me a receipt. Went back in July to make a payment again, only to find out my payment was applied to 1 month and the rest went to principal and they notified the bureaus that I missed a payment. We spoke with customer service 7/30/25 manager advised she would rectify the situation, but it was never resolve... read more
I was disappointed with my recent experience at this branch. I scheduled a 1:00 PM appointment online for notary services, which typically take less than 10 minutes. However, I was not seen until 1:30 PM. While I appreciated the kindness and transparency of the front desk staff, who informed me they were overbooked, the overall process was frustrating. During my appointment, I signed the necessary documents in front of Charles, the notary. Unfortunately, I did not notice that the notary seal had not been applied before leavi... read more
If you are choosing between which BOA to go to in the area, 100% choose this one! The entire staff went out of their way to make a difficult situation for me easier. I am not even a customer of BOA yet but after my experience here, I will be! Hayden at the branch took the time to hear my whole situation on the phone and advised me to come in. While at this branch both Shamika and Elizabeth (the managers) went above and beyond to make sure I was taken care of every step of the way. Some of the nicest people you will meet! Hig... read more
Open on Saturdays you can’t beat that.
THIS REVIEW IS NOT ABOUT THE FACILITY rather their ATM. The ATM is bery stupid, every time I go there to take a deposit, it would not accept some of the bills, which are not counterfeit as I then go to an actual fcility in the morning and verify the bills. Bills are straight and in good condition, but ATM just wouldn’t accept some. Yestrday I tried both indoor and driver through ATM, and IT WOULD NOT ACCEPT 2018 100 dollar bill in perfect condition.
Frequently asked questions about Bank of America
How is Bank of America rated?
Bank of America has a 2.4 star rating with 97 reviews.
When is Bank of America open?
Bank of America is open now. It will close at 6:00 p.m.
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