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Bank of America

2.6

About this business

Location details

5454 Ygnacio Valley Rd, Concord, CA, 94521, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.647 reviews
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Christopher Bryant's profile image
Christopher Bryant 
3 months ago

The manager was rude and hostile. The staff tried to help, but the bank manager was completely incompetent. I don't understand how she became a manager with such an attitude toward bank clients. Such managers once again confirm my decision not to work with BofA 

Olivia Winson's profile image
Olivia Winson 
4 months ago

After having gone to 2 other BOA ATMs that were out of service, I drove to this location, however here too the drive-through ATM was out of service. Then the lobby ATM would not accept my cash deposit. I stood in line of 9 people to make my deposit with a really nice teller. If this was 1993, I'd say stellar service. Seeing as it's not, get it together, BOA. 

Jenny Y's profile image
Jenny Y 
7 months ago
CASEY DILL's profile image
CASEY DILL 
10 months ago

The teller at the business counter was very pleasant and professional while she had to count our rolls of coins we brought in. Sorry for the extra work we put you through! 

Kyle Carbone's profile image
Kyle Carbone 
a year ago

Of all the inept Bank of America branches, this one pretty much takes the Cake. They move the line incredibly slow inside. They also decide to randomly close all day on some Saturdays. Super convenient when you need to get something done on the weekend!! My biggest gripe is that digital wallet card readers never work on ANY of their ATMs..... AVOID THIS LOCATION!!!!!!! 

Frequently asked questions about Bank of America

How is Bank of America rated?

Bank of America has a 2.6 star rating with 47 reviews. 

When is Bank of America open?

Bank of America is closed now. It will open tomorrow at 9:00 a.m. 

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