Bank of America's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Bank of America

2.6

About this business

Location details

5454 Ygnacio Valley Rd, Concord, CA, 94521, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.649 reviews
Select a rating
lisa shaw's profile image
lisa shaw 
2 weeks ago

It's a bank you go and you take care of business I went to the ATM so that was it 

Kathy “Kitty Kat” Christie's profile image
Kathy “Kitty Kat” Christie 
2 months ago

I've only actually used this particular Bank of America a few times as far as going in during open hours. But the few times that I have used them the lines have gone quickly and the employees are always very friendly and helpful. I usually use the ATM and I prefer this ATM location simply because you have to use your bank card in order to get in the door if it's after hours. Which means you're in a locked building and no one can sneak up behind you and rob you. The parking lot is well lit at night and they have plenty of par... read more

Christopher Bryant's profile image
Christopher Bryant 
8 months ago

The manager was rude and hostile. The staff tried to help, but the bank manager was completely incompetent. I don't understand how she became a manager with such an attitude toward bank clients. Such managers once again confirm my decision not to work with BofA 

Olivia Winson's profile image
Olivia Winson 
9 months ago

After having gone to 2 other BOA ATMs that were out of service, I drove to this location, however here too the drive-through ATM was out of service. Then the lobby ATM would not accept my cash deposit. I stood in line of 9 people to make my deposit with a really nice teller. If this was 1993, I'd say stellar service. Seeing as it's not, get it together, BOA. 

Jenny Y's profile image
Jenny Y 
a year ago

Frequently asked questions about Bank of America

How is Bank of America rated?

Bank of America has a 2.6 star rating with 49 reviews. 

When is Bank of America open?

Bank of America is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com