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Bank Midwest

3.5

About this business

Location details

18301 E US Hwy 40, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.560 reviews
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Toni Johnson-Marks's profile image
Toni Johnson-Marks 
5 years ago

I used to recommend Band Midwest, but The things they do to regular people tell us to go away or consider another bank. The fact you charged people $8 because they aren't depositing enough money each month. I've been with this bank for over 15 years. I have another bank account with another bank. I hate to leave but I probably will when my checks run out. 

Michael Privette's profile image
Michael Privette 
5 years ago

customer support on the phone wont resolve an ongoing issue. 

Dennis Dinneny's profile image
Dennis Dinneny 
5 years ago
Judith McGhee's profile image
Judith McGhee 
recommend  Recommended
5 years ago

They are always there to help. 

Djblack Assed's profile image
Djblack Assed 
5 years ago

over a 12-year customer Bank Midwest put $35 before a customer 

Dan Harper's profile image
Dan Harper 
6 years ago

45 minutes and counting, wait time to add a signature to an existing checking account. Was told 15-20 minutes. Guessing another 10 minutes of waiting before we go open a new account somewhere else. 

Karleen Turner Holland's profile image
Karleen Turner Holland 
recommend  Recommended
6 years ago

Recently my debit card was duplicated by a scammer and used in another state to the tune of $265.00. I was notified via text by the fraud department questioning these charges the day it happened. When I informed them that I had not made these purchases they immediately shut the card down. I then called my branch the next morning and had a card in the mail that day. My next trip was to the branch in Lee’s Summit to complete the fraud paperwork. I had the money back in my account with in days even with a holiday. Thank you to ... read more

Lori Bowen's profile image
Lori Bowen 
6 years ago

Mobile deposits are not posted in a timely manner. 

Michael Curtis Adamson-Kauffman's profile image
Michael Curtis Adamson-Kauffman 
6 years ago

Awesome bank until it was sold to NBH Bank. Just another Bank of America in disguise. Many other better options out there! 

Frequently asked questions about Bank Midwest

How is Bank Midwest rated?

Bank Midwest has a 3.5 star rating with 60 reviews. 

When is Bank Midwest open?

Bank Midwest is closed now. It will open tomorrow at 9:00 a.m. 

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