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117 Camberwell Rd, Hawthorn East, VIC, 3123, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Makes you long for a big bank. High fees, low savings rates, inscrutable processes and just unimaginably useless customer service. Why anyone would bank with them beggars belief.
It's sad that I have to give Bank First 2 stars only. I had been a faithful member since more than 20 years ago, when this was a small but excellent Victoria Teacher's Credit Union. Things progress in the financial services and banking sector really quickly, I watched the Credit Union expanded and changed into a bank, the old cheque book that I had was eventually phased out, the phone service was gradually replaced by internet banking, which works really well and I stopped calling them. That's when all the troubles started. ... read more
Their actual banking services are fine. However I’ve tried three times to contact customer service and I’ve had no follow up.
Their actual banking services are fine. However I’ve tried three times to contact customer service and I’ve had no follow up.
Bank First has a 2.8 star rating with 60 reviews.
Bank First is closed now. It will open at 9:30 a.m.
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