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Bank Australia

3.4

About this business

We started in 1957 as the CSIRO Co-operative Credit Society and have grown and evolved, joining together 72 credit unions and co-operatives to become Australia's first customer-owned bank. We changed our name to Bank Australia in 2015. We are owned by our customers, which means we don't answer to shareholders. Our profits are returned to customers through better rates and fees and our investments are used to create positive social and environmental change. At Bank Australia, we say our money is 'clean' because it is never lo... read more

Location details

81 Boundary St, West End, QLD, 4101, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.445 reviews
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Hilary Babirye's profile image
Hilary Babirye 
on Google
a month ago

The broker support team has a gentleman who is extremely rude and unwelcoming. This has happened on 2 instances. 

David Campbell's profile image
David Campbell 
on Google
2 months ago

I had previously left the below 5-star review but I'm reducing the score and leaving one criticism. I will be happy to remove this lower score once the issue is dealt with. Bank Australia presently has no customer option for multi-factor authentication on logon or transfers for internet banking. This goes against cyber gov au in their Essential 8 security recommendations, and means that if some hacker can snaffle your logon, if you have any saved payees, the hacker in your account can freely make a mess of your finances by d... read more

Grant Rogers's profile image
Grant Rogers 
on Google
3 months ago

Impossible to open an account 

Gee Dee's profile image
Gee Dee 
on Google
3 months ago

Best bank ever 

Francis Fryer's profile image
Francis Fryer 
on Google
6 months ago

No cash machine available 

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Frequently asked questions about Bank Australia

How is Bank Australia rated?

Bank Australia has a 3.4 star rating with 45 reviews. 

When is Bank Australia open?

Bank Australia is closed now. It will open on Monday at 9:00 a.m. 

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