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Ballad Health is a healthcare organization formed by the merge of Mountain States Health Alliance and Wellmont Health System. Were working to unite our billing systems into one user-friendly platform. You may pay your bill online or by phone.
1725 W Market St, Johnson City, TN, 37604, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
These people have no clue what they are doing. If i could give zero stars i would but I needed to at least have some way of letting people know how royally horrible they have messed up mine and my daughters medical bill submissions to our insurance. You know it’s bad when even the insurance company offers to call them to understand what in the hell keeps happening when they continually submit our medical bills under the WRONG NAME.
Made payments, they changed it without informing me, sent to collections and refused to do anything about it. I have to go through the credit bureau to get this resolved, uneducated customer service, evil management, this is why I go out of state for my healthcare.
They will double or triple charge you for the same service if they think they can get away with it.
I have been trying to talk to someone about my bill, I think they have lost their ever loving mind, I know what my copay is but they are giving me this huge amount that I know is wrong and nobody has enough sense to give me a right answer, what has happened to this hospital this is ridiculous people, I am getting madder by the minute Glenda Bowman
I wanted to give 0 stars, but I had to put at least 1 to post. To be the only hospital provider in our area, DO BETTER!! Trying to communicate with a real person in Billing and get anything done is infuriating. Customer service is nonexistent in billing.
Ballad Health Central Billing Office/Wautaga Pathology has a 1.1 star rating with 39 reviews.
Ballad Health Central Billing Office/Wautaga Pathology is closed now. It will open tomorrow at 8:00 a.m.
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