Katarzyna D. on Birdeye
3 months ago
03/14/2023, 13:21 PM
I already posted this review on other site, and I'm going to post it everywhere I can.
I wish there would be a "zero" star to give them. This company is a complete rip-off. They were nice to get my money, but then the post production service was worse than you can imagine. No communication, no answers, playing some games, delaying services. They told me that the Press Release service would take 3-4 weeks. After 9 weeks of waiting and asking, still no answer. They basically stole my money. I paid additional $2000 for FB ads. Most of that money was supposed to go to FB for the actual impressions and clicks on the ad. But after I was over with their BS and cancelled the agreement, they told me they won't refund me the money that was supposed to be paid to FB for the ads. Because they already started working on the ad, which was producing one sentence over period of 1 month (!!!), so I'm not eligible for any refund. They just kept the money they were supposed to pay to FB, and never did. So I paid $2000 for one sentence that never got used. No integrity in those people. This company is a disgrace to the publishing industry. Please stay away from those thieves, and do you homework. There are other companies that will actually work for you, not rip you off. I regret I didn't read all those horrible opinions about them before I wasted $6000 for nothing. This "Hay House" lure is a joke. And from what I read they have legal problems. People complain about royalties never being paid. Fortunately, I got out in time, before the book went for sale, so at least I won't have that problem. Overall, this was one of the worst experiences with a company I've ever had. Never again. Don't fall into this trap, you deserve better.