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Baillio's Appliances, Electronics and Mattress Store

4.4

About this business

Locally owned Appliance, Electronics, and Mattress store in Albuquerque with delivery and installation services. We price match the big box stores! Ours sales professionals are experienced and knowledgeable and we have a HUGE in-stock inventory—meaning whatever you need, when you need it—we have it! 

Location details

5301 Menaul Blvd NE, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.41,203 reviews
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Winnie Fitch's profile image
Winnie Fitch 
recommend  Recommended
4 years ago

Good service and prices. Plus, they're local. 

Karen Euler Reif's profile image
Karen Euler Reif 
recommend  Recommended
5 years ago

Quick, easy, and they deliver 

David Lynch's profile image
David Lynch 
recommend  Recommended
5 years ago

I had a great experience at Baillio's purchasing a microwave. My salesperson Robert was very helpful and when seeing the microwave I wanted to order would take 2 weeks to arrive, he was able to find one that I could pick up that day. From the salesperson to the warehouse where I picked up my microwave, everyone was very professional and pleasant. Was great to see that high level of customer service still exists. 

D T.'s profile image
5 years ago

I bought a washer, dryer, and fridge from Baillios. 1. The delivery guys were Dumb and Dumber; asked to use my tools, dented the fridge, left back marks on washer and my walls. 2. Dryer stopped working after a week. Baillios came out and told me it was my outlet, so I paid $125 for an electrician to come out. Electrician told me the outlet was fine and that Baillios did not check the outlet properly or with the proper equipment. Another call to Baillios. They brought me another dryer. 3. For no reason whatsoever, the fridg... read more

Annette B.'s profile image
Annette B. 
5 years ago

Johnathan Cairns is Fabulous. He took the time to help me with my Needs not just my wants. Explained everything to me in detail. He treated me as a consumer looking for help. Never got discouraged at my lack of knowledge yet helped me find the right appliance I was looking for. Johnathan you will have all referrals sent to you! Thank you for being so kind and helping me, Boyd Thank you for taking my call! Johnathan secured my future business!  

Damon Roman's profile image
Damon Roman 
6 years ago

The mattress. I bought a mattress from Baillios a couple years. The delivery team were shotty and jerkish. The little fat guy, started crap. talking about being the best. knocked over some pictures. after I asked if there's anything I could do to help. after they brought in the mattress. it had a tear in the bag. the side of the mattress was skidded up. they tried to cover it. I caught them in the act. they tried to play it off. but I told them no. tried to it a it's not our problem. they tried to leave the messed mattress. ... read more

Jim Brown's profile image
Jim Brown 
6 years ago

Your appliance service is horrible. It is costly, and the technician shows up at his/her convenience. I was told that I would have a whole day window for the tech to arrive, and that he/she would call before showing up. It's bad enough to be given a half-day window, but Baillio's expects me to block out an entire day for service?! I wound up calling Ortega's. They are cheaper and provide a reasonable window of time. 

Akshay Patel's profile image
Akshay Patel 
6 years ago

horrible customer service 

Aaron Scarpa's profile image
Aaron Scarpa 
6 years ago

Delivery driver took the appliance to the wrong address and they made me wait the rest of the day after I’d already jumped through hoops to get the allotted time off. Better yet, they didn’t even deliver it that same day. People on the phone didn’t even apologize either, or at least say I’d be the next delivery. Total incompetence. 

Frequently asked questions about Baillio's Appliances, Electronics and Mattress Store

How is Baillio's Appliances, Electronics and Mattress Store rated?

Baillio's Appliances, Electronics and Mattress Store has a 4.4 star rating with 1,203 reviews. 

When is Baillio's Appliances, Electronics and Mattress Store open?

Baillio's Appliances, Electronics and Mattress Store is closed now. It will open at 9:00 a.m. 

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