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Avis Rent A Car

3.9

About this business

Founded in 1946, Avis Rent A Car System, LLC operates as one of the world's leading car rental brands. The company is a wholly owned subsidiary of Avis Budget Group Inc. and provides a number of services, such as chauffeur drive, international assistance, mini lease program and refueling service. It caters to business as well as leisure customers offering services at more than 2,000 locations in the United States, Canada, Australia, New Zealand and the Latin American/Caribbean region. Brand Keys has voted Avis Rent A Car Sys... read more

Location details

3040 S Pacific Ave, Yuma, AZ, 85365, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
Sun9:00 a.m. to 3:00 p.m.
3.9184 reviews
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Pam Green's profile image
Pam Green 
4 years ago

Never used them. Cost are much higher and not as easy to order car you need or want. 

Business response:

Hello Pam, we sincerely apologize for your poor rental experience. Please PM us with your rental number, and the full details of your complaint. Thank you in advance for your cooperation. We look forward to hearing from you shortly. ~Susan 

Dan Quimby's profile image
Dan Quimby 
5 years ago

I had a reservation here, booked several weeks before my flight to the area for work. Due to the pandemic, the location had amended hours and closed early, which is completely understandable. What is entirely unacceptable is that, despite having a reservation with up to date contact information, nobody bothered to notify me that they would not be able to honor my reservation. My flight arrived at 745pm (on time) and I found the rental place closed. Customer service suggested … See more 

Dan Quimby's profile image
Dan Quimby 
5 years ago

I had a reservation here, booked several weeks before my flight to the area for work. Due to the pandemic, the location had amended hours and closed early, which is completely understandable. What is entirely unacceptable is that, despite having a reservation with up to date contact information, nobody bothered to notify me that they would not be able to honor my reservation. My flight arrived at 745pm (on time) and I found the rental place closed. Customer service suggested that I simply "pick up the car in the morning". 🤦... read more

Tugo JL Maldonado's profile image
Tugo JL Maldonado 
5 years ago

Raul and Kelly provide outstanding customer service and always provide a wonderful experience. Thank You 

Dorothy Donahue Higuera's profile image
Dorothy Donahue Higuera 
5 years ago

Reserved a car online. When I went to pick up my car, I was told there were none. From there, Avis has refused to take responsibility and find me another car or to refund my money in a timely manner. Two hours after my initial pickup time, they told me they had a car. What?!?! NOW you have a car?!?! I declined because I had gone through a lot of frustration and had made other plans. They again failed by not cancelling that car, causing my reimbursement to be delayed ANOTHER … See more 

Dorothy Donahue Higuera's profile image
Dorothy Donahue Higuera 
5 years ago

Reserved a car online. When I went to pick up my car, I was told there were none. From there, Avis has refused to take responsibility and find me another car or to refund my money in a timely manner. Two hours after my initial pickup time, they told me they had a car. What?!?! NOW you have a car?!?! I declined because I had gone through a lot of frustration and had made other plans. They again failed by not cancelling that car, causing my reimbursement to be delayed ANOTHER week. The manager has not reached out and customer ... read more

Ramiro Lopez's profile image
Ramiro Lopez 
7 years ago

Excellent customer service I have never had a bad experiences, Raul and Kelly always do what they can to provide services. 

Andy Hahn's profile image
Andy Hahn 
8 years ago

Apparently local management has never heard of TQM, they have no idea. Oh well another local troglodyte; thanks for the input Darby, I will spread the word. 

Cat Raye's profile image
Cat Raye 
8 years ago

Terrible exspirance. Got our trip off 2 a negative start. I was happy though that we got a discount 

Frequently asked questions about Avis Rent A Car

How is Avis Rent A Car rated?

Avis Rent A Car has a 3.9 star rating with 184 reviews. 

When is Avis Rent A Car open?

Avis Rent A Car is closed now. It will open tomorrow at 7:00 a.m. 

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