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Avis Car Rental

3.8

About this business

Location details

5202 Aviation Dr NW, Roanoke, VA 24012, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8294 reviews
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Shawn Tiedemann's profile image
Shawn Tiedemann 
3 days ago

Don and Nick was extremely helpful. They were able to adjust my rental agreement. Excellent customer service! 

Jadon Hatt's profile image
Jadon Hatt 
6 days ago

This is the BEST Avis I have ever been to in Virginia. The Saturday morning crew is amazing. Cassondra was fantastic! 

Dao Le's profile image
Dao Le 
6 days ago

If I could give zero stars I would. I prepaid my rental car totaling $800. I went to pick up my car and the lady tells me they have nothing available can’t tell me if she is expecting anything later, just NOTHING. I would expect if someone prepaid a vehicle that I should have had a car saved for me for pick up. I rent atleast once or twice a month. The only thing the lady could tell me was to call her manger Don, well me and 4 other people tried to call this Don and no answer. But the lady did call Don because there was a re... read more

David Orick's profile image
David Orick 
a week ago

ROBIN IS AWESOME. My reservation didn't show, she hunted it down. Made me laugh the entire time! Then the system played with us but she took care of me and I worked her! Love it. Thank you, Robin. 

Michael Belcher's profile image
Michael Belcher 
a week ago

Very disappointing experience with Avis. I had a confirmed reservation and confirmation number, but when I arrived at the airport, the first thing the agent said was, "WE HAVE A PROBLEM." I was then told Avis would not honor my reservation because it was made the same day. No such restriction was disclosed when I booked, and there was no indication that a confirmed reservation would not be honored. If Avis doesn't honor confirmed same-day reservations, that should be clearly stated at booking. Extremely frustrating and a com... read more

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.8 star rating with 294 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It will close at 6:00 p.m. 

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