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Avis Car Rental

2.7

About this business

Location details

181 Boston Post Rd W, Marlborough, MA, 01752, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
Sun9:00 a.m. to 2:00 p.m.
2.76 reviews
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Jerry Matulka's profile image
Jerry Matulka 
a week ago

Rented twice from them in the last month. Friendly and helpful staff. 

Jordan's profile image
Jordan 
2 weeks ago
Sean Tobin's profile image
Sean Tobin 
a month ago

I will never rent from Avis again. This specific location does not answer the phone. I called more than 10 times without ever reaching anyone. When I got stuck in traffic, I called the 1-800 customer service line to ask whether I could return the vehicle after hours. The representative assured me multiple times that after-hours drop-off was absolutely allowed and that there would be no additional charge. When I arrived at the location—over 1.5 hours after closing—the building was dark, there was no key drop box, and there wa... read more

Alex Silva's profile image
Alex Silva 
a month ago

I am very disappointed with my experience with Avis. I reserved a full-size sedan, but when I arrived, I was given an intermediate SUV, which, in my opinion, is smaller and not comparable to the full-size sedan I reserved. To make matters worse, the vehicle smelled strongly of cigarette smoke, making it unpleasant to drive during my vacation. I spoke with the agent at the counter, but she simply told me there were no other vehicles available and that she could not upgrade me to a larger vehicle. She made no effort to call an... read more

Nicole Nye's profile image
Nicole Nye 
2 months ago

While I had a great experience renting from them, I think I may have left a bag in the vehicle and have been trying to call everyday (multiple times per day) and have never once gotten anyone to answer the phone. Super frustrating! I called customer service to see if they could help and they gave me the same phone number that Ive been trying daily for weeks..... 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 2.7 star rating with 6 reviews. 

When is Avis Car Rental open?

Avis Car Rental is closed now. It will open at 8:00 a.m. 

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