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181 Boston Post Rd W, Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
Rented twice from them in the last month. Friendly and helpful staff.
I will never rent from Avis again. This specific location does not answer the phone. I called more than 10 times without ever reaching anyone. When I got stuck in traffic, I called the 1-800 customer service line to ask whether I could return the vehicle after hours. The representative assured me multiple times that after-hours drop-off was absolutely allowed and that there would be no additional charge. When I arrived at the location—over 1.5 hours after closing—the building was dark, there was no key drop box, and there wa... read more
I am very disappointed with my experience with Avis. I reserved a full-size sedan, but when I arrived, I was given an intermediate SUV, which, in my opinion, is smaller and not comparable to the full-size sedan I reserved. To make matters worse, the vehicle smelled strongly of cigarette smoke, making it unpleasant to drive during my vacation. I spoke with the agent at the counter, but she simply told me there were no other vehicles available and that she could not upgrade me to a larger vehicle. She made no effort to call an... read more
While I had a great experience renting from them, I think I may have left a bag in the vehicle and have been trying to call everyday (multiple times per day) and have never once gotten anyone to answer the phone. Super frustrating! I called customer service to see if they could help and they gave me the same phone number that Ive been trying daily for weeks.....
Avis Car Rental has a 2.7 star rating with 6 reviews.
Avis Car Rental is closed now. It will open at 8:00 a.m.
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