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Avis Car Rental

3.3

About this business

Location details

btwn Scaleybark & Briabend, 4200 South Blvd, 4200 South Blvd, Charlotte, NC, 28209, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 11:00 a.m.
Sun11:00 a.m. to 2:00 p.m.
3.3101 reviews
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Mark Stone's profile image
Mark Stone 
a week ago

Beware of renting from this location. I wish there was an option to rate below 1 star. Let the other reviews be a sign to you. I had a confirmed reservation, spent $40 in Ubers to get there and they did not honor the reservation noting they didn't have any cars. The employee was rude, unapologetic and then even tried to get loud with me. Did absolutely nothing to help resolve the situation. Based on the other reviews, this location is tarnishing the Avis brand. 

Pauline Singleton's profile image
Pauline Singleton 
a month ago

BE AWARE OF THIS FRANCHISE LOCATION! After receiving my receipt there was a charge for an extra day and insurance that I did not authorize. Had a long drawn out process from customer service to receive a refund. They will also tell you they have the vehicle you reserve, and when you arrive they don’t. Had me driving a boat around town. Never again! 

Aye Jai's profile image
Aye Jai 
2 months ago

IF I could give it a ZERO i would, Terrible customer service. The agent on duty trying his hardest to find a way to not rent to me, I was bringing there to close out the old contract and open up a new one, but instead of doing that, he began berating me and trying to chastise me like I was some kid, and when I asked for his name so that could bring the matter to corporate he FLAT out refused. When I went back about a week or so later to would speak with his manager he told me that manager was never around and so I asked for ... read more

juao910's profile image
juao910 
2 months ago

I prepaid for a car, and once I was there, my car was not available. No other cars were available or offered at that location or nearby. No assistance was offered to search for other cars or get a cancelation. It is absolutely intolerable. I'm still waiting on a refund after 2 weeks. Avoid this scam. 

Nicole M's profile image
Nicole M 
3 months ago

Terrible customer service. There’s an enterprise next door- absolutely go there instead of using this budget/avis. It’s almost like the only 3 cars they have at this location they don’t want to rent out. I have rented with this location in the past and was able to no problem but the car had not been cleaned at all(which I didn’t complain and just cleaned out myself)- this time I followed same process and somehow had the agent on duty trying his hardest to not rent out a car I had a reservation for- maybe because it was an ho... read more

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.3 star rating with 101 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It will close at 6:00 p.m.  

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