Avis Car Rental

Hal A 

on Google

a month ago

Awful place. If you can get someone to even show up. Worst place in town and that says a lot, since every place here is horrible. People in Baton Rouge just don't want to do their jobs no matter where you go, it all sucks everywhere and this place is the worst of them all. 

balraj dhoot 

on Google

2 months ago

One of the worst rental places i have ever been to. There was this RUDE Karen at the counter who was on her phone all the time but wanted me to step outside in 110° weather and that too when I was using my phone at a minimalistic sound, and remind you there was no other customer present. They had no TV in lobby and she basically just wanted me to sit there and do nothing while I was not even getting help. My phone received a text message and Karen goes "Sir I told you to step outside if you gonna use your phone". I told her ... read more

Vincent Vennin 

on Google

2 months ago

I made a reservation online, that started at 8am on Saturday 17th, at that pickup location. I arrived at 8am, the agency was closed. At 8:15am, two other customers arrived, one of them texted the manager (she had his phone number since they had been interacting before apparently), the manager said he was still at home but he would be there in 15 minutes. He arrived at 8:40am (the office was supposed to open at 8am). I then asked him to pick up my car, he told me he had no car left. I asked him whether he could try to call an... read more

Neil G 

on Google

3 months ago

This location was a big help when none of the other locations in BR would honor our reservations. Getting a car here last minute allowed us to get to our daughters graduation and Im very grateful! Thank you! 

J Tyson 

on Google

5 months ago

This place used to be a Hertz. However, the employees there weren't real Hertz representatives, just people renting a few cars out of a repair shop. Apparently Hertz canceled them after getting many customer service complaints to corporate headquarters. Now that they've reopened as Avis, they appear to have the same bad behavior as before: Renting out cars that they don't have, and not having the courtesy to warn the customer of the lack of cars until they pay to come over in an Uber to be left high and dry, with no reimburs... read more