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Avis Car Rental
- Transportation Services
- Dedham, MA
About this business
Start your trip with Avis Car Rental in Dedham. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies. Book now to reserve your luxury car, electric vehicle, van, or SUV and start traveling stress-free.
Location details
55 Ariadne Road Junction I-95 & Rt 1A, Dedham, MA, 02026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
The experience at this location was deeply disappointing and unacceptable, especially regarding the receptionist’s conduct. The receptionist was unprofessional, rude, and appeared intoxicated, which is completely inappropriate for any customer-facing role. Despite clearly communicating multiple times that I had changed companies earlier this year, she persistently asked for my old ID related to the company AWD codes, showing a lack of attention and respect. When I firmly reiterated the change, she became visibly annoyed and ... read more
Quick & easy rental car pick up after I finally found the place. It would be great if there was any indication that this rental counter is INSIDE a Holiday Inn. NO signage inside or outside the building to indicate the location. I'm sorry others had a problem with the customer service, rental agent was pleasant and efficient.
I would rate 0 if I could. WORST rental experience ever. I booked the car online 2 weeks ahead, and when I arrive they told me the card I used did not match therefore they can’t give me the car. I called customer service, turns out it’s because when they processed my Apple Pay online, they generated a virtual card, that’s why the record did not match, it was their full responsibility, but the only solution is for me to cancel my reservation and make a new one. So I did, and the lady at the counter promised that we can just c... read more
ZERO stars is the actual rating. BAIT AND SWITCH AT IT'S FINEST! Stay away from this location and Avis customer service is no help. Booked a Premium car (Toyota Crown or similar) two weeks in advance of a trip. Was given a Chevy Trax (intermediate SUV) and was told they were an equivalent rental so no discount. There were no other vehicles readily available so had to take the Trax under duress. Agent at the location was unprofessional to say the least. Called Avis customer service once on the road and they were useless, said... read more
Overbooked Rentals and did not bother to even call ahead and let us know.
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 2.2 star rating with 106 reviews.
When is Avis Car Rental open?
Avis Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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