Avis Car Rental's cover image

This profile has been claimed by the business owner or representative.

Avis Car Rental

3.8

About this business

Location details

5901 63rd St, Lubbock, TX, 79424, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
3.815 reviews
Select a rating
G H's profile image
G H 
a month ago

At what point will the boss of this location be held responsible for not providing services to consumers who reserve ahead of time? “Sorry you booked this vehicle ahead of time, drove all the way here, then we told you, actually my boss doesn’t want me doing one way reservations, we don’t have any vehicles, and there won’t be any vehicles at the airport for you either probably.” Better Business Bureau? Maybe yall should talk. Absolute trash. Wouldn’t visit this place even if my funeral was being held there. Also, the boss ha... read more

Devon Supry's profile image
Devon Supry 
2 months ago

DO NOT RENT FROM HERE! twice now we have tried to rent from here first time The issue was out of state license. fine whatever we didnt have a credit card big enough to support their $300 hold and rental fees. Next time we got our texas license they were temporary licenses and they refused to take this valid form of ID even though it was signed by the people at the DMV. At first they wanted to say we needed two forms of ID like were trying to get a job, they wanted a birth certificate then when pressed they wanted a "scannabl... read more

Pocket Square's profile image
Pocket Square 
2 months ago

The workers inside of this location are incredibly overworked. I am not blaming them for bad service as what they are asked to do is next to impossible. Employing one person to wash cars, greet customers, inspect incoming and outgoing vehicles, take care of contracts, fill vehicles up with gas, and take care of the property is insane. I do hope they will get help but their service is consequently awful. 

Ana Noel George Romero's profile image
Ana Noel George Romero 
4 months ago

They gave for us a new car, fast to attend you, excellent customer service. We rented a car for 3 weeks and we had not problem. Excellent company. 

K P's profile image
K P 
4 months ago

Miranda was awesome and helped us get a car asap when we had to be out of town last minute. I know she was overwhelmed and still got everyone sorted out! Thank you! 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.8 star rating with 15 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com