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Avis Car Rental

3.2

About this business

Avis Car Rental Banff operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location. 

Location details

Cascade Plaza, 317 Banff Ave, Banff, AB, T1L 1A2, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 12:00 p.m.
3.2114 reviews
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Salil A's profile image
Salil A 
on Google
2 weeks ago

Poorly run place! The customer service is super slow and this place is using antiquated systems form the 80s and don’t have Tap to pay and Apple Pay, so customers beware! 

Alex McCuaig's profile image
Alex McCuaig 
on Google
3 weeks ago

Had a problem with a vehicle rented in Calgary but had issues getting help. Eventually I ended up at this location in Banff and Cory saved the day by helping me exchange the vehicle. It was a difficult situation but Cory helped me navigate the bureaucracy so I could continue my vacation. He took charge, made the phone calls and explained options all with a calming smile. Thank you for the fantastic customer service. 

Joe Divilio's profile image
Joe Divilio 
on Google
a month ago

Great place to rent a car. Corey is outstanding and so into helping make sure our rental experience went smoothly. Super accommodating to our needs. HIGHLY RECCOMMEND RENTING HERE !!! 

Logan Nishimura's profile image
Logan Nishimura 
on Google
a month ago

Rented a car from Avis Banff on Monday. I had some trouble with the chip on my card in order to authorize the payment, but Cory went above and beyond to find a solution when a lot of agents in that situation probably wouldn't have been bothered. Great customer service from Cory, and all the details were explained concisely. On top of all that, I had the keys within 5 minutes of walking up to the desk. Excellent and efficient service 

billichka's profile image
billichka 
on Google
a month ago

Corey (Owner/Operator) could not be more helpful! I rented my vehicle, with winter tires, at Edmonton Airport. Long after leaving Edmonton I discovered that the tires had “4 Seasons” written on them…. A quick Google search told me that these probably are not winter tires. Avis Edmonton Airport suggested visiting a nearby outlet for a changeover so I went to the Banff outlet where Corey inspected the tires and pointed out an emblem that showed that they are in fact winter rated tires ( we have no such thing as a winter tire i... read more

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Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.2 star rating with 114 reviews. 

When is Avis Car Rental open?

Avis Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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