Avis Car Rental

Mike Nicolai 

on Google

2 months ago

I just called the local office to get some simple information for booking a one-way car from Whittier to Seward. The guy just basically told me to go look at the website and whatever was for this year would be for next. Seem to just wanna get me off the phone. Pretty unhelpful. Not the customer service I expect from Avis or the people in Alaska. Disappointing. 

Ankit Jain 

on Google

5 months ago

Extremely disappointing experience with Avis at Whittier - First, they gave us a car with low air pressure in one of the tires. I noticed it immediately and informed the staff, but instead of addressing the issue properly, he just told us to “fill it up and drive” — despite not having a compressor at the location. He insisted the tire was fine, which clearly it wasn’t. A couple of days later, the issue persisted and I had to call back. Instead of acknowledging the inconvenience, I was just told to go ahead and get it repaire... read more

M Ly 

on Google

5 months ago

My friend reserved a car so we could drive around for several hours after our cruise ship disembarked in Whittier. We arrived at 8:00 AM to pick up the car. The elderly gentleman at the rental office was exceptionally rude from the beginning. He gave us a car with a flat tire. When we asked why he provided a car with a flat tire, he simply said, “Take it or leave it.” We inquired about the possibility of upgrading and paying more for another car, but he replied that it was the only one available. He then used a small, portab... read more

Xiaoyu Liu 

on Google

5 months ago

Don’t come here. They just have one sentence, “we can’t do anything “. Even refuse to contact the rental company. Update: we have to drive back to Avis anchorage to finish the car exchange