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Sheraton Hotel, 600 N Lake Destiny Rd, Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
If I could give this Avis location ZERO stars, I would. I had a confirmed reservation for 4:00 PM. I arrived on time. Forty-five minutes later, I was still standing outside the counter with no employee there to help me, while a line of at least six other customers formed behind me. The explanation? A sign saying the employee was outside vacuuming cars. Yes — customers with confirmed reservations were literally left standing there waiting while the Avis employee continued vacuuming vehicles. I eventually had to walk through t... read more
Absolutely unacceptable service. I had a confirmed reservation for 4:00 PM at this Avis location inside the hotel. I arrived on time, and 45 minutes later I am STILL standing outside the counter waiting, with a line of at least six people behind me. There is literally a sign at the counter saying the employee is outside vacuuming cars. Since nobody was coming back, I actually had to walk through the parking lot myself to find an Avis employee. When I finally found him, instead of apologizing or showing any concern for the cu... read more
Rudy is awesome!!! He made our experience so good. It was very nice to go to him after a horrible experience at the Altamonte location. He made accommodations for my last minute change of reservation location. Thank you Rudy. We will definitely be returning to him.
Despite the chaos of coming to pick up after the cruise. The team was patient and got us taken care of. Five stars for the service and the vehicle
Thank you, Rudy! Sometimes it just takes one decent human to restore your faith. Rudy was incredibly patient, thorough, and kind as could be.
Avis Car Rental has a 4.2 star rating with 120 reviews.
Avis Car Rental is closed now. It will open tomorrow at 9:00 a.m.
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