Avis Car Rental

junior olivo 

on Google

2 weeks ago

Don't rent from these guys. They are one of the biggest scams I've ever had. The guy at the renter counter told me that there was only one car. Left and that it needed a little vacuuming, I went to the car, looked at it, seen that there was a big dent on the trunk, then told the guy that it smelled like cigarettes, and he says, I will note it as well as the car. He stated was on full tank which it was not which I have pictures, even the mileage was different. From the mileage, it was supposed to have which I also have pictur... read more

LaTasha McMorris 

on Google

2 months ago

I been calling Avis all night and no answer (open until 11:45pm). No one is ever at the counter during pick-up. Employees stick a POST-IT NOTE of their name and number to reach them at, but they don't answer that either. I had got a rental through my company and I took video of the interior and exterior of the car/mileage/gas and did the exact same when I returned the car. I was charged an additional fee and I'm not able to get a hold of anyone to explain the additional charge............ Update (06/25/25), I had to create a... read more

Celeste Shanahan 

on Google

4 months ago

Was put in a horrible situation with a rental car that was supposedly checked before we took it. The front bumper barely was staying on by the time we reached our destination. The front tires ended up being super wobbly, and had severe vibrations. They also almost gave us a car with a bad big crack in the windshield. Check your cars before you rent them out to people. 

Jim Kersten 

on Google

4 months ago

Beware of this place. I caught them adding on $450 in bogus penalty charges on my rental. It ended up taking three calls, two letters, and involving the Illinois Attorney General’s office to get them to refund the charges. I wish I’d consulted reviews before renting with them because the internet is full of negative reviews and consumer articles about their practices. 

Heather Dite 

on Google

4 months ago

Posting this so the owner knows their employees leave the building while they’re supposed to be working. Employee was more than 30 minutes away when I FINALLY got him to pick up his personal phone which he put on a post it note on the desk. PS I cancelled my rental and got a new one from the wonderful lady over at the Enterprise desk. Should have just gone with them in the first place!