Avis Car Rental

al br 

on Google

a week ago

I told them I smelled smoke. She didn't smell smoke. After going back forth with her, acted like she was going through the system to see if she had a car left and decided the only car she had left was a car that ACTUALLY smelled like smoke and I definitely wouldn't want that car. I would have taken a down grade or up grade but neither was an option for her. I ended up spraying fabreeze in the car because I could no longer take the smell. Also, the outside of the car was dirty and had some type of white spots on the car. When... read more

Patricia 

on Google

2 weeks ago

EXTREMELY POOR CUSTOMER SERVICE!!!! Deep dissatisfaction with the service on 10/10/2025. I had a reservation that was inexplicably canceled without my knowledge. Upon arriving at the location to inquire, I encountered two front desk clerks — Tiffany and Maechea (not sure if this is the correct spelling) — whose conduct was shockingly unprofessional and unacceptable. Both employees were rude, nonchalant, and dismissive from the start. Rather than assist in resolving the issue, they were quick to deflect blame onto third parti... read more

Tobi Fagbuyi 

on Google

2 months ago

I had a great experience at this location. The staff were friendly, attentive, and made sure everything went smoothly from start to finish. The atmosphere was welcoming and the service exceeded my expectations. I really appreciated how professional and helpful everyone was throughout my visit. I’ll definitely be back soon and would highly recommend this place to others! 

Tanya Cook 

on Google

3 months ago

NEVER RENT FROM HERE! Showed up at my scheduled time of 11am and was told there were NO CARS AVAILABLE. The first agent asked my name and walked away without saying a word. Then the owner came in and relayed that they did not have any cars. I asked why didn’t someone call me before I drove all the way to the here and the answer was “I’m not sure why you weren’t in the group of people we had to call this morning” I will be sure to relay to everyone I know…DO NOT RENT FROM THIS AVIS/BUDGET - the one in Bowie. This is actually ... read more