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Avis Car Rental
- Transportation Services
- Lubbock, TX
About this business
Location details
5401 N Martin L King Blvd Unit 398, Lubbock, TX, 79403, United States
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Reserved and prepaid a compact SUV nearly 3 months in advance for a family vacation. I received confirmation emails the day before pickup, then suddenly got a voicemail from this location saying they did not have a vehicle available for me. When I contacted the office, I was told to start calling other local Avis locations myself to try to find a vehicle. None had availability. The 1-800 reservation line then wanted me to pay significantly more money to upgrade to a different SUV instead of honoring the reservation I alread... read more
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