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11025 Carolina Pl Pkwy, Pineville, NC, 28134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | 11:00 a.m. to 2:00 p.m. |
Worst customer service for this branch. I have used Avis multiple times and this is the worst customer service ever. The optional charges were forcefully added to the receipt. The car was not even cleaned. When told I don't want any optional services, they told me then go to another car rental. Also charged for fuel even though I had filled the tank completely. Worst people on the counters.
Terrible service. Had a reservation at 10am but they don’t open until 10am. Foreign employee didn’t open the doors until 10:25am. I was not greeted at all. Told him I was unhappy with the tardiness, he told me “that’s a you problem.” Claimed it wasn’t his issue because it was “above my pay grade.” Didn’t have the vehicle I reserved. Complete disaster. No accountability taken.
Not helpful
Came here to pick up a rental, it was the nastiest car I have ever seen, and it stank. Cancelled it immediately!
I get my Uber vehicle from here and they are very efficient and quick unlike some of the other offices around charlotte. Ms Elsey is awesome and very helpful. 10/10
Avis Car Rental has a 3.1 star rating with 246 reviews.
Avis Car Rental is closed now. It will open at 10:00 a.m.
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