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Avis Car Rental
- Transportation Services
- Pineville, NC
About this business
Location details
11025 Carolina Pl Pkwy, Pineville, NC, 28134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | 11:00 a.m. to 2:00 p.m. |
Avis, you should be ashamed!! I have to call an hour straight for someone to finally answer for an associate and then get told a car is not available after I submitted a reservation a second time. This location specifically tells me that no availability is on the weekend and I reschedule the reservation twice for on the weekday to get told the same thing. NO AVAILABILITY, no matter how much I try to reschedule dates of the reservation. I have attached the location and my reservation for you to accommodate me and the time you... read more
Worst customer service for this branch. I have used Avis multiple times and this is the worst customer service ever. The optional charges were forcefully added to the receipt. The car was not even cleaned. When told I don't want any optional services, they told me then go to another car rental. Also charged for fuel even though I had filled the tank completely. Worst people on the counters.
Terrible service. Had a reservation at 10am but they don’t open until 10am. Foreign employee didn’t open the doors until 10:25am. I was not greeted at all. Told him I was unhappy with the tardiness, he told me “that’s a you problem.” Claimed it wasn’t his issue because it was “above my pay grade.” Didn’t have the vehicle I reserved. Complete disaster. No accountability taken.
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Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.1 star rating with 248 reviews.
When is Avis Car Rental open?
Avis Car Rental is closed now. It will open at 10:00 a.m.
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